Customer Service Coordinator

Location Hull
Discipline: Administration & Business Services
Job type: Permanent
Salary: £25,000 - £28,000
Contact name: Dawn Parker

Contact email:
Contact phone: 01482 205808
Job ref: 613947
Published: about 2 months ago
Duration: Permanent
Expiry date: 07 May 2024 00:59
Startdate: ASAP
Customer Service Co-Ordinator
  • Hybrid working
  • 25 days holiday
  • Some flexibility in standard hours
Consortium is partnering with a successful business in the manufacturing sector to recruit an experienced Customer Service Coordinator to join their established and credible team.

About the Role: As a Customer Service Coordinator, you'll play a key role in ensuring first class customer service is driven from order to dispatch. You will manage a selection of key accounts to ensure close relationships and efficiency with orders, pricing, and delivery. This is a varied role whereby accuracy and attention to detail is important.

Responsibilities Include:
  • First point of contact for new enquiries
  • Processing orders accurately on systems
  • Managing client orders and dealing with queries and any issues
  • Provide updates and documentation to customers on specifications etc
  • Working closely with sales and finance teams to set up new customers
  • Taking part in planning meetings
  • Occasionally meeting clients with the Sales Manager
  • Confidently work with all internal teams to work towards the end result

Ideal Candidate:
  • A confidence and passion to deliver the best customer experience
  • A strong work ethic with accuracy and attention to detail
  • Ability to challenge and want a customer focused role with a difference
  • Experience in a customer service, internal sales or commercial administration
  • Experience of processing orders ideally in a busy role
  • Knowledge of the manufacturing sector would be advantageous
  • Proficiency in Excel, Microsoft Packages, and SAP preferred

Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit