Customer Experience Business Partner

Location Hessle
Discipline: Administration & Business Services
Job type: Permanent
Contact name: Dawn

Contact email:
Contact phone: 01482 205808
Job ref: 609122
Published: 25 days ago
Duration: Permanent
Expiry date: 15 Apr 2024 00:59
Consortium are proud to be partnering with this successful family run business who have multiple offices and impressive growth. This brand new position has opened the doors for a proven Customer Service Business Partner who can help enhance and grow the company further by implementing successful business processes and enhancing the customer journey.

* You will be a true partner with a proven background in building long standing stakeholder relations both internally and externally.

* Have an established work history in customer experience and customer service management.

* Solid understanding of business processes, developing systems to ensure the highest standards of service.

* A wealth of knowledge around developing customer service policy and procedure.

* Ability and hands on approach to identifying improvements.

* Experience developing reporting tools to enhance customer experience.

* Be confident in conduct training sessions on your processes.

This role is incredibly varied offering a rewarding opportunity one you can make your own. More details on request.

Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise.